Privacy Policy

At Kiwi Horizons Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services or interacting with our website.

Information We Collect

When you engage with Kiwi Horizons Travel, we may collect various types of personal information, including but not limited to:

  • Contact Information: such as your name, email address, phone number, and mailing address.

  • Travel Preferences: details about your travel preferences, interests, and requirements to help us customize your itinerary.

  • Payment Information: for processing payments related to your travel bookings.

  • Communication History: records of our correspondence with you, including emails, messages, and phone calls.

How We Use Your Information

We use the information we collect for the following purposes:

  • Customized Itineraries: to create personalized travel experiences tailored to your preferences and interests.

  • Communication: to provide updates on your bookings, respond to inquiries, and send important travel information.

  • Payment Processing: to process payments for the services you have booked with us.

  • Improving Services: to analyze customer feedback and usage patterns, allowing us to enhance our services and offerings.

  • Marketing: to send promotional offers, newsletters, and information about upcoming travel experiences that may interest you. You have the option to opt out of marketing communications at any time.

Sharing Your Information

We understand the importance of trust and confidentiality. Your personal information is never sold, rented, or shared with third parties for marketing purposes without your explicit consent.

However, we may share your information with trusted partners and service providers who assist us in delivering our services to you. These may include hotels, tour operators, transportation providers, and other entities directly involved in fulfilling your travel arrangements.

Data Security

We take the security of your information seriously and have implemented measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and restricted access to personal information within our organization.

Cookies and Tracking Technologies

Like many websites, Kiwi Horizons Travel uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our website. This helps us improve our website’s functionality, analyze trends, and tailor content to your interests.

You can choose to disable cookies through your browser settings, although this may affect your experience on our website.

Your Rights

  • Access and Correction: You have the right to access, update, or correct your personal information at any time. You can do this by contacting us directly.

  • Data Deletion: You can request the deletion of your personal information from our records, subject to any legal obligations or legitimate business interests that require us to retain certain data.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.

Changes to this Privacy Policy

Kiwi Horizons Travel reserves the right to update and modify this Privacy Policy as needed to reflect changes in our business practices, legal requirements, or technological advancements. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us:

Kiwi Horizons Travel
Email: info@kiwihorizonstravel.com

Thank you for choosing Kiwi Horizons Travel for your New Zealand adventure. Your privacy and trust are of utmost importance to us.